Shipping, returns
& policies.

Shipping

Every case is printed to order for the phone model you choose. U.S. shipping is free, and orders ship within 48 business hours. Shipping time is separate from delivery time; arrival depends on the destination and carrier. Contact support before ordering if you have a specific deadline. You will receive an order confirmation and tracking where the carrier provides it.

Returns & replacements

We offer free 30-day returns. Email support@trailguardcase.com with your order reference to arrange a return. If your case arrives defective, damaged, misprinted, or incorrect, include a photo so we can help with a replacement or refund. Your statutory consumer rights still apply.

Contact

Questions about an order, a design, or sizing? Email support@trailguardcase.com and a real person will get back to you.

Privacy

To fulfill your order, we collect your name, shipping address, email, and payment confirmation. Payments are processed securely by our payment provider; we never see or store full card numbers. We also use Google Analytics to understand how visitors use the store. We don't sell your personal information. We use your contact details to send order updates and, only if you opt in, occasional product news. Email us anytime to access or delete your data.

Terms

By placing an order you agree that the products are made to order for personal use. All artwork is the original work of TrailGuard Case and is provided for use on the physical case you purchase; you may not reproduce, resell, or redistribute the designs. Prices and availability may change. These terms are governed by the laws of the seller's jurisdiction. Nothing here limits your statutory consumer rights.