A little direction

We’re here to help.

Choosing your next everyday companion? Email TrailGuard Case for help with a design, phone fit, or an existing order.

Before you order

Send the case name or product link, along with your exact phone model. We can help you check the available options before you choose.

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Following an order

Include your order reference and checkout email address. Keep card numbers and other payment details out of your message.

A problem on arrival

We offer free returns within 30 days of delivery. Email us to arrange a return. If your case arrived damaged, defective, misprinted, or incorrect, include clear photos so we can help resolve it.

Read our returns policy

Each case ships within 48 business hours with free US shipping. See production and delivery information.